Privacy policy

Privacy Policy

Last updated: 28 July 2026

This Privacy Policy describes how AUJG Enterprises Limited, trading as AJUB2B ("we", "us", "our"), collects, uses and discloses your personal information when you visit or make a purchase from ajub2b.co.uk (the "Site"), or otherwise communicate with us.

We currently sell and ship within the United Kingdom only, so this policy is written around UK data protection law (UK GDPR and the Data Protection Act 2018), rather than US or EU-specific requirements that don't apply to our business yet. If that changes, we'll update this policy accordingly.

Please read this carefully. By using our Site, you agree to the collection, use and disclosure of your information as described here.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. We'll post the revised policy on the Site and update the "Last updated" date above.

Information We Collect

Directly from you:

  • Contact details, including your name, address, phone number and email
  • Order information, including billing and shipping address, payment confirmation, email and phone number
  • Account information, including your username, password and account security details
  • Customer support information, including anything you include when contacting us

Automatically, through your use of the Site: We use cookies and similar technologies to operate the Site and understand how it's used. This includes device and browser information, your IP address, and how you interact with our Services. For more on the cookies used to power our store, see Shopify's own cookie policy: https://www.shopify.com/legal/cookies

From third parties: We may receive information from vendors and service providers who work on our behalf, such as Shopify (our e-commerce platform) and our payment processor, who collect payment details to process your order.

If you check out using Shop Pay, Shopify may match your account with other Shopify services you use. In that case, Shopify processes your information under its own Privacy Policy.

How We Use Your Information

  • To provide our Services: processing payments, fulfilling orders, arranging shipping, handling returns and exchanges, and managing your account
  • Marketing: with your consent, sending you offers, updates and promotional communications by email. You can opt out at any time using the unsubscribe link in any marketing email
  • Security and fraud prevention: detecting and investigating suspicious or fraudulent activity
  • Customer support and service improvement: responding to you and improving how we operate

How We Disclose Information

We may share your information with:

  • Vendors and service providers who perform services on our behalf (payment processing, IT, shipping and fulfilment, customer support)
  • Shopify, as the platform hosting our store
  • Legal or regulatory bodies where required by law, or in connection with a business transaction such as a merger

We don't sell your personal information to third parties.

Cookies

Like most websites, we use cookies to run and improve our Site. Most browsers let you remove or block cookies through your browser settings, but doing so may affect how well the Site works for you.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information, in certain circumstances
  • Restrict or object to certain processing
  • Receive a copy of your data in a portable format
  • Withdraw consent, where we rely on consent to process your information

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.

Data Retention

We keep your personal information for as long as needed to provide our Services, meet legal obligations, resolve disputes and enforce our agreements.

Security

No method of transmission or storage is completely secure. We take reasonable steps to protect your information, but can't guarantee absolute security. Please avoid sending sensitive information to us through insecure channels.

Children's Data

Our Services aren't intended for children, and we don't knowingly collect personal information from children. If you believe a child has provided us with their information, contact us and we'll delete it.

Third-Party Links

Our Site may link to websites we don't control. We aren't responsible for the privacy practices of third-party sites, and recommend reviewing their policies before providing any information to them.

Complaints

If you have concerns about how we handle your personal information, please contact us first using the details below. You also have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO): https://ico.org.uk

Contact

For any questions about this Privacy Policy or to exercise your rights, contact us at:

Email: team@ajucollective.co.uk Post: AUJG Enterprises Limited, 167-169 Great Portland Street, London, England, W1W 5PF

For the purposes of UK data protection law, AUJG Enterprises Limited is the data controller of your personal information